Pack & PallyPack & Pally
Legal

Privacy Policy

Effective Date: July 2026

At Pack & Pally, accessible from https://packandpally.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

1. Information We Collect

We may collect personal and non-personal information including:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Profile image
  • Payment details (handled securely via third-party services)
  • Booking or trip history

Non-Personal Information:

  • Browser type
  • Device information
  • IP address
  • Usage data (pages visited, time spent)

2. Location Data Collection and Usage

A. Collection of Location Data

Our application accesses and collects precise location data (GPS and network-based coordinates) when you open the Home screen or navigate to the Activity Map screen. We collect location data only while the application is actively in use in the foreground. We do not track or collect your location when the app is closed or running in the background.

B. Purpose of Location Collection

We use your location data strictly to provide core features within the app:

  • Header Display & Search Defaults: To reverse-geocode your location and display your current city, state, and country on the Home screen header, as well as pre-fill relevant search criteria.
  • Nearby Activities & Mapping: To center the map on your current location (displaying a “you are here” position marker) and to retrieve and display nearby activities within a 50 km radius.
  • User-Generated Posts: When you voluntarily publish or post an activity on the map, the geographic coordinates associated with that activity are saved.

C. Data Sharing and Third Parties

To fulfill the functions above, your location coordinates are transmitted securely over HTTPS to:

  • Google Maps & Geocoding APIs: To render map interfaces and convert geographic coordinates into readable address details (city/state/country).
  • Our Backend Servers: To query and return activities near your position and store activity locations you choose to publish.

D. Data Storage and Retention

We do not store raw GPS coordinates locally on your device; only your resolved country name is cached in local app storage to improve loading performance. Raw coordinates processed on our servers are used only to fulfill nearby search requests, except for coordinates attached to activities you explicitly choose to create and publish.

3. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Process trip bookings and payments
  • Connect travelers and trip hosts
  • Send updates, confirmations, and notifications
  • Improve user experience and personalize content
  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers (e.g., payment processors, hosting services)
  • Trip hosts or travelers (when you make a booking or post a trip)
  • Law enforcement when legally required

5. Cookies and Tracking Technologies

We use cookies to enhance your experience, understand user behavior, and improve our services. You can control cookies through your browser settings.

6. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

7. Data Security

We use industry-standard measures to protect your data. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access or update your personal data
  • Request deletion of your information
  • Object to or restrict certain processing
  • Withdraw consent where applicable

To exercise any of these rights, contact us at support@packandpally.com.

9. Children's Privacy

Pack & Pally is not intended for children under 13. We do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted here with an updated “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

Pack & Pally Support

📧 Email: support@packandpally.com

🌐 Website: https://packandpally.com